The Safe Box is an online platform that allows you to file complaints in a secure, confidential and, if desired, anonymous manner.
By using this platform, you are accepting the terms below.
What Can You Expect from Safe Box
- Your complaint shall be transmitted to the organisation in a secure manner.
- You can choose to remain anonymous or reveal your identity.
- If you identify yourself, your personal data is protected and used only to handle the complaint.
- Communication between you and the organization is within the platform, without the need to share personal contacts.
- JAVALI (a company providing the platform) does not have access to the content of the complaint.
What you should know
- The Safe Box is just a communication channel. The responsibility to analyze and act on the complaint is the organization to which it is directed.
- It shall use the platform responsibly, providing true and relevant information.
- You should not use the platform for illegal, offensive or contrary purposes to the objective of promoting a safer and fairer environment.
- The organisation may ask you for additional information to support the investigation.
Protection of your data
- Your personal data is processed in accordance with the data protection law.
- You are entitled to request access, rectification or deletion of your personal data (if you have chosen to identify yourself).
- The platform applies security measures to protect the confidentiality of its complaint.
Limitations
- JAVALI is not responsible for the decisions or actions of the organisation in relation to its complaint.
- The platform may be temporarily unavailable for technical or maintenance reasons.